FAQ

Why do FAQs matter?

FAQs provide quick answers to common questions, enhancing user experience and reducing support workload. They clarify key information, improve site navigation, and build trust by showing transparency.
What is an FAQ section?

Our FAQ (Frequently Asked Questions) section provides quick answers to common inquiries about our products, services, and policies. It's designed to help you find information quickly and efficiently, reducing the need for direct support. Browse through our categorized questions or use the search function to get the answers you need.
Where can I add my FAQs?

Add your FAQs to your website's dedicated FAQ page, help center, product pages, or customer support sections. This ensures users can easily find answers to common questions.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.